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Maintenance

Maintenance without the chaos

Track every request from report to resolution, assign the right vendor, and keep tenants and owners in the loop.

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FilterAllPendingActiveClosed
High priority • PlumbingPendingBurst pipe under bathroom sink247 Ossington Ave, M6J 2Z4, Toronto ONJun 12, 2026
Medium priority • Windows & DoorsActiveBroken window latch in living room512 McCowan Rd, Unit 4, M1J 3E5, Toronto ONMay 28, 2026
Low priority • PlumbingClosedDripping kitchen faucetBay & Eglinton Ave, M4P 1E4, Toronto ONApr 15, 2026
Medium priority • Mold & MoistureActiveMold visible on bathroom ceiling1204 King St W, Apt 3B, M6K 1G2, Toronto ONJun 3, 2026
Low priority • FlooringClosedSqueaky floorboards in hallway33 Yonge St, Suite 201, M5E 1G4, Toronto ONMar 22, 2026

Maintenance, organized

Every request in one place, submitted with photos, tracked to resolution, with the right vendor and a clear record of what was done.

  • Tenant request portal

    Tenants submit requests with photos, categories, and urgency levels. No more texts and voicemails to chase.

  • Track to resolution

    Follow every request from reported to in-progress to done, with the full history attached.

  • Vendor management

    Keep preferred vendors per property, organized by trade, with contact details and preferences on hand.

  • Owners stay informed

    Maintenance spend and approvals are logged automatically, so there are no month-end surprises for owners.

One inbox for every request

Tenants submit with photos, categories, and urgency, and you triage from one place instead of texts and voicemails.

Maintenance Requests4 open
AllPendingIn ProgressCompleted
High · PlumbingOpenBurst pipe under bathroom sink247 Ossington Ave, Toronto ON M6J 2Z4 · Unit BJun 12, 20263
Medium · Windows & DoorsIn ProgressBroken window latch in living room25 Danforth Ave, Toronto ON M4K 1N2 · Unit 3May 28, 20261
Low · PlumbingOpenDripping kitchen faucet88 Cowan Ave, Toronto ON M6K 2N6 · Unit 12Apr 15, 2026
Medium · Mold & MoistureResolvedMold visible on bathroom ceiling12 Leslie St, Toronto ON M4M 3L8 · Unit AJun 3, 20262

From reported to resolved

Move each request through clear statuses and keep the photos, notes, and history together in one thread.

High priorityBurst pipe under bathroom sink247 Ossington Ave, Toronto ON M6J 2Z4 · Unit B
NewAssignedScheduledIn ProgressResolved
Current stageIn Progress · GreenLeaf Plumbing · onsite since 11:00 AM
Updates
Assigned to GreenLeaf PlumbingJun 12 · 10:45 AM
Vendor confirmed appointment for Jun 13 @ 11 AMJun 12 · 2:18 PM

Vendors at your fingertips

Preferred vendors per property, organized by trade, with the contact details you need to dispatch fast.

Vendors5 saved
Search vendors…
GreenLeaf PlumbingPreferredPlumbing~2h response
Spark ElectricPreferredElectrical~4h response
ClimateFirst HVACHVAC~6h response
ACB CleaningCleaning~1 day response
RiverView RepairsGeneral maintenance~5h response

Owners stay in the loop

Maintenance spend and approvals are logged automatically and visible to owners in their portal.

Maintenance SpendJun 2026
This period$4,040
vs last month−9%
Open jobs3
$4,040period
Plumbing$1,840
Electrical$960
HVAC$720
Cleaning$520
Recent jobs
GreenLeaf Plumbing247 Ossington Ave$840Approved
Spark Electric88 Cowan Ave$480Logged
ClimateFirst HVAC12 Leslie St$360Approved

A clear record

Every update is timestamped, so when an owner or tenant asks what happened, the answer is right there.

Burst pipe under bathroom sink
Resolved
247 Ossington Ave, Toronto ON M6J 2Z4 · Unit B
Submitted requestChase HayesJun 12, 2026 · 9:02 AM2 photos attached
Assigned to GreenLeaf PlumbingAcme Property ManagementJun 12, 2026 · 10:45 AM
Sent quote for reviewGreenLeaf PlumbingJun 12, 2026 · 2:18 PMQuote attached · $340
Marked resolved — pipe replaced, cabinet driedGreenLeaf PlumbingJun 14, 2026 · 2:14 PM

Built for everyone.

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Kera provides essential features for every participant in the property rental lifecycle, ensuring seamless interactions for everyone involved.

Pricing that doesn't grow with your portfolio.

We believe per door pricing is not fair to property management companies. So we changed it!

Pay annually save 8%

$17.42 CAD monthly / per seat

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Key features
  • Manage unlimited properties No per door pricing
  • Trust accounting Designed for property management
  • Online rent collection Set. Collect. Disburse.
  • Automated owners reporting No more month end overload

Bring your whole portfolio over in an afternoon.

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Already on spreadsheets or another platform? Send us what you have — spreadsheets, lease PDFs, exports — and Kera's AI organizes your properties, tenants, and leases for you to review and approve. No data entry, no downtime, no month-long project.

1 · Upload

Rent roll.xlsx
Leases.pdf
Owners export.csv

Drop spreadsheets, PDFs, or exports

2 · Kera extracts

  • Properties24
  • Units86
  • Tenants71
  • Leases68

3 · Review & apply

  • 24 properties
  • 71 tenants matched
  • 68 leases linked
Start import